Returns & Exchanges
Easy returns and exchanges for your peace of mind
Return Policy
14-day return window
Original packaging required
Free return shipping
Full refund or exchange
Return Process
1
Request Return
Contact support or use your account
2
Package Item
Use original packaging and accessories
3
Ship Back
Use provided return label
4
Get Refund
Processed within 7-14 business days
Returnable Items
- • Smartphones and tablets (unopened)
- • Laptops and computers
- • Home appliances (unused)
- • Audio equipment and headphones
- • Cameras and accessories
- • Gaming consoles and games
Non-Returnable Items
- • Opened software and digital products
- • Personal care appliances (used)
- • Custom or personalized items
- • Items damaged by misuse
- • Products past 14-day window
- • Items without original packaging
Exchange Information
Need a different size, color, or model? We make exchanges easy.
Exchanges follow the same 14-day policy as returns. If you need to exchange an item for a different model or specification, simply request an exchange when initiating your return.
Same Price
Direct exchange at no extra cost
Price Difference
Pay difference or receive refund
Free Shipping
Both ways for exchanges
Need Help with Returns?
Our customer service team is here to help with your return or exchange.